T&C

Alternative Accommodation in Krakow

Pink Panther’s Hostel reserves the right to change the accommodation booked for another accommodation of equal or higher standard, should the original dorm or room type not be available for any reason. If the room type is replaced for an room type of lower standard, then the difference in cost of renting the original room type and substitute room type will be refunded. Pink Panther’s Hostel reserves the right to cancel unconfirmed (deposit unpaid) reservation. Hostel will not be obligated to organize alternative accommodation for that kind of booking cancellation.

Damage to the hostel accommodation

We will charge for any major damage to our property or the breakage of any significant items during the visit. Charges will be made in a fair manner to put right the damage, or to replace the broken objects. A spring cleaning charge – 100PLN – will also be made to any guests who are found to have been smoking in nonsmoking areas in our hostel.

Check In/Out Times

Pink Panther’s Hostel Krakow – check in time is 14:00 am; check out time is 10:00 am.

Payment

Payments can be made using most major credit cards, bank transfer or cash. Payments must be made in PLN. For bank transfers the sender is responsible for any charges.

Personal Liability

Pink Panther’s Hostel under no circumstances take any liability to personal injuries or damages sustained by guests staying at Pink Panther’s Hostel. Guests confirm that they have personal insurance that will protect them against any injuries sustained while residing in any room. The liability of Pink Panther’s Hostel shall be limited to the total cost of any amount paid for the booking in question and no more.

Personal property Liability

Pink Panther’s Hostel under no circumstances takes any liability for movables which haven’t been left in a safe deposit box at the reception.

Problems and complaints

Any problems or complaints must be made directly to Pink Panther’s Hostel receptionist who will respond in a timely manner to rectify the problem as soon as possible. Should Pink Panther’s Hostel receptionist not respond appropriately or not act reasonably in the rectification of any problems, resulting in a significant disruption to the guest’s stay a negotiated discount or refund will be given. The liability of shall be limited to the total cost of any amount paid for the booking in question and no more.

Cancellation policy:

All bookings made through website are non refundable.